WATCH AND JEWELLERY REPAIR SHEET

NAME

 ADDRESS

 

 

TELEPHONE NUMBER

EMAIL ADDRESS

DESCRIPTION OF FAULT

 

 

DESCRIPTION OF WORK TO BE CARRIED OUT

 

 

 

IS THE WORK TO BE CARRIED OUT UNDER THE MANUFACTURER'S GUARANTEE? (See notes below)

 

 

IS A QUOTE NEEDED?

 

Manufacturer’s Guarantee

If the watch was NOT purchased from us and you want the work carried out under the manufacturer’s guarantee, we recommend you return the watch to the manufacturer directly or to where you purchased the item (who should return it for you).

Please also read the guarantee carefully. With most watch brands certain parts, like the glass and the strap, are not covered under a manufacturer’s guarantee and is, therefore, a chargeable repair, even if the guarantee is still valid.  Please phone us on 01278 433233 if in doubt.

Return the item well packaged but WITHOUT the watch box.  We recommend plenty of bubble wrap securely packaged around the item and a padded envelope.

Return the item, with the above form or the information on a sheet of paper to us at:

Jools Jewellery Ltd, 14a The Avenue, High Street, Bridgwater, Somerset, TA6 3BW.

We recommend sending the watch to us by either Special Delivery or Recorded Delivery. We cannot accept any liability for a watch being lost/delayed in the pos

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