STORM Guarantee

STORM Guarantee

The STORM guarantee covers manufacturing defects for 2 years from purchase.  Within this period they will repair this watch free.  Jools will be happy to send your watch back for you, free, provided the item bought from us and is still under guarantee.

COVERED BY GUARANTEE
The movement/mechanism (provided it is not damaged by contact with moisture/water on a non-water resistant watch).  Manufacturing defects.

NOT COVERED BY GUARANTEE
Batteries, glass, case, straps, clasps and winder.
Accidental damage, misuse or inexpert or unauthorised repair.
Water penetration through misuse, or on non-water resistant watches.*
Discolouring or wear occurring through normal usage.*

*Please refer to Care and Maintenance for details.

Selected STORM watches have been designed and developed as collector's items, featuring more complex and/or shutter mechanisms. We recommend these models should be serviced at regular intervals to ensure trouble-free operation. Due to the complex and/or delicate nature of these items, due care must be taken while wearing or operating them. Jools can replace the battery in your STORM watch. We cannot guarantee the watch should the battery be replaced elsewhere.

TERMS AND CONDITIONS
PLEASE NOTE YOU WILL BE CHARGED FOR SERVICE IF YOU ARE UNABLE TO PROVIDE THE ORIGINAL SALES RECEIPT AND GUARANTEE WITH THE WATCH.

THIS GUARANTEE DOES NOT AFFECT YOUR STATUTORY RIGHTS.